Customer Care

We are here to help

Need help choosing an article, checking an order or resolving a delivery issue? Contact the My-Store team using the details below.

Get in touch

Email tusharikabarik@yahoo.co.in or message us on WhatsApp at +91 98219 75434. You can also call +91 98219 75434.

Chat on WhatsApp

For faster order support

  • Include your Shopify order number, if you have one.
  • Use the email address or phone number entered at checkout.
  • Tell us which article and size your enquiry relates to.
  • For a return request, provide clear video evidence and contact us within 3 days after delivery under our store policy. See the Returns & Refund Policy, including the statutory-rights provisions.

Please do not share card details, account passwords or one-time passwords in a support message.

Order changes, cancellations and returns

Contact us promptly before dispatch where possible. Our team will check the order status and explain the available options. Please wait for instructions before sending any item back.

Helpful links